A common problem with copiers is lines or streaks.  In a lot of cases there is a quick and easy fix.  You should clean the ‘slit glass’ before calling service.  Here’s how to do that.   Lift the document feed up and out of the way.  You will see a large sheet of glass which is used for book copying.  This is not the slit glass.  To the side of this will be a long thin sheet of glass.  This is the slit glass!  This is where the originals make contact with the copier when they’re scanned through the document feed and this is where the dirt accumulates, even if you can’t see it with the naked eye.   Get some glass cleaner and a cloth and clean the slit glass really well. In most cases this will eliminate the lines or streaks if you are getting them when scanning.  A good way to confirm this is that streaks don’t show up on prints;  only on scans.   If the lines or streaks are still there call us because a technician will be needed and the cause could be a … [Read more...]